Terms & Shipping

COVID-19
Please note most shipping carriers are experiencing delays due to Covid-19. Once you receive your tracking number, please monitor shipment updates. If you have further questions about the status of your package please contact the shipping carrier directly.

Than you for your patience. 

SHIPPING
Orders will be shipped within 1-2 business days if the product is in stock. Most of Fie Isolde jewelry are made to order and may take up to 2-3 weeks to be prepared for shipment. We strive to fulfill your order in a timely manner. However, due to the handmade nature of our products we ask that all customers be aware of this production window. Orders placed Monday - Friday PST (Excluding U.S holidays) will be shipped the following business day. Orders placed Saturday and Sunday will be shipped out the following Monday excluding holidays. 
*NOTE:  We do NOT ship to PO Boxes or APO/FPO addresses.
All orders will be  shipped via USPS Priority or Standard First Class Mail. As soon as your order is shipped, you will receive a shipping confirmation email with tracking number.
Once the order has been scanned and delivered by the courier it will be considered the responsibility of the costumer.
 
SALES TAX
All packages shipped in the state of California will be charged the sales tax percentage for the county of the shipping address.  All packages shipped outside of California are not charged sales tax.
 
INTERNATIONAL SHIPPING
All international orders (outside of the United States) are currently shipped with DHL.
All applicable duties, tariffs, and customs fees are the responsibility of the customer.
For any specific needs for shipping internationally, please email us at  hello@fieisolde.com