SALES MANAGER
Job Title: Fine Jewelry Sales Manager
Location: West Hollywood, CA (with travel required)
Type: 20 hours a week (with a view to ramp up to full time)
Role Overview
We are seeking an experienced Fine Jewelry Sales Manager to lead our client-facing sales efforts. The ideal candidate will have a minimum of 3 years' experience in luxury fine jewelry sales, a strong understanding of bridal and bespoke jewelry, and a proven ability to close sales across multiple channels.
Key Responsibilities
- Consistently meet or exceed monthly sales targets
- Manage all client relationships and serve as the primary point of contact throughout the sales process
- Host and conduct in-person appointments in-store and at trunk shows
- Handle all remote inquiries via email, phone, WhatsApp, and virtual appointments
- Share detailed quotes and product recommendations with potential clients
- Close sales in person and remotely (including bridal and bespoke projects)
- Maintain up-to-date CRM records and follow up proactively with leads
- Travel as needed for trunk shows, private client appointments, and brand activations
- Collaborate with the design and production team to ensure accurate communication of bespoke orders
Qualifications
- Minimum 3 years of sales experience in the luxury fine jewelry industry
- Deep understanding of bridal jewelry and bespoke client journeys
- Excellent written and verbal communication skills
- Self-starter with strong attention to detail and a passion for customer experience
- Willingness to travel for trunk shows and appointments as needed
- Comfortable working across digital platforms (Zoom, WhatsApp, email) and in-person settings
How to apply
Please submit your resume and a brief cover letter to sybil@fieisolde.com. We look forward to hearing from you!